How do I make an appointment?

You can request an appointment online for any one of our clinics. We will contact you within 1–2 working days to arrange a suitable time for you.

Alternatively, you can call us on (07) 3365 2232. Reception hours are 8.00am — 6.00pm Monday to Friday.

How much does it cost?

Our fee structure is very competitive with private practice. Applicable fees will be discussed with you when booking your appointment as fees vary by service and practitioner.

Can I pay using my credit card?

We accept payment by cash, EFTPOS, Visa or Mastercard.

How long does an appointment take?

The length of the appointment depends on the services provided and comply with industry standards.

Assessment consultations range from 60 minutes to three hours, with subsequent consultations ranging from 30 minutes to two hours.

Do I need a doctor's referral?

No. Referrals are not required to attend our clinics unless you wish to access a Medicare Chronic Disease Management (CDM) program. Eligible clients must have a CDM initiated by their GP and present the referral documentation and Medicare card at the time of your appointment.

What do I need to bring to my appointment?

Consider bringing the following items to your appointment:

  • letter of referral (if applicable)
  • payment method
  • Medicare, HCC or PHF card

What should I wear?

Some services may require you to move around or sit for periods of time. Therefore you should wear comfortable clothes and suitable footwear.

Who can access the services?

Our clinics can be accessed by all members of the public as well as students and staff of the University.

Why come to a student-led clinic?

You are not just another client, you are the focus for the student. You will receive their undivided attention and are an active contributor to the teaching and learning of students. 

Students are excellent at creating modern, personalised resources that contribute to positive therapy outcomes for children and adults.

What if something is wrong with me that is too complex for a student?

Students are supervised by qualified staff at all times ensuring clients receive the best possible assessment, care and treatment. If required, you would be referred to an external health provider for complex treatment or services not provided at our clinics.

Will I receive a Health Care Card rebate?

A 15% discount is applicable to all services for those clients with a current Health Care Card or Pensioner Concession Card. This discount does not apply to goods.

Can I claim on Medicare or Private Health insurance?

Private health insurance rebates may be available for selected services. Please check with your health fund to determine if a rebate is available for your specific appointments/treatments.

Medicare Chronic Disease Management (CDM) Plans are accepted for selected services. Eligible clients must have a CDM plan initiated by their GP and present referal documentation and Medicare card at the time of your appointment.

Where are the clinics located?

All our clinics are located at:

The University of Queensland
Therapies Building (84A)
Services Road
St Lucia QLD 4072

Download map here

Free on-site parking is available on Slip Road and Therapies Road. The clinics are also close to public transport.